When to Contact: If you have UVACanvas questions like uploading content, posting communications, creating assignments/assessments, entering/releasing grades, and resolving/reporting technical issues.
These resources are always available, 24/7/365:
Important: For help with problems like resetting NetBadge passwords, working with Duo (2-Step Login), email issues, or other digital systems and services, please contact the UVA Help Desk. For other UVACanvas-related issues, see the options below.
UVA Learning Technology Services (LTS)
The UVACollab team is now the Learning Technology Services team!
When to Contact: If you have instructional design questions and questions related to integrated tools like reviewing/improving accessibility, scaffolding/presenting content, designing assignments/assessments, and working with integrated tools (e.g., Gradescope, Poll Everywhere, etc.)
New: The LTS Team has launched a new support portal! Visit the Learning Technology Services website for UVA-specific documentation developed by the LTS team.
Email [email protected] for personalized assistance with enhancing your next course.
UVA Instructional Design & Learning Technology Community
Contact your local, school-based resources for instructional design and instructional technology support.