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UVACanvas Connect FAQs

UVACanvas Connect FAQs

UVACanvas Connect FAQs

Learner FAQs

What is UVACanvas Connect?

UVACanvas Connect is a hub for programs and courses offered by the University of Virginia that provide professional development, certification, and additional learning experiences.

Browse UVACanvas Connect Catalog to discover offerings and register seamlessly.

Can I earn a UVA transcript from taking a Catalog course?

No, but many courses offer continuing education credits (CEUs), as well as certificates of completion.

How do I enroll in a Catalog course?

Please see Instructure’s guide on how to enroll. If you don’t see the course you are looking for, please contact the department or group offering the course(s).

How do I access my course once I’ve registered?

Please see Instructure’s guide on how to begin your Catalog course or program.

How do I access my course completion certificate?

If your course or program includes a certificate, you will receive the document upon completion of the course or program. Certificate delivery may vary by course and program. Please reach out to the school or department that offered the course with any questions.

School of Education and Human Development (EHD):
Contact [email protected]

UVA Northern Virginia:
Contact [email protected]

How do I get help logging in?

If you are having trouble logging in:

How do I get help with Canvas?

Please see the UVACanvas Getting Help page for resources available to you.

If you need support specific to your course or program registration, enrollment, payment, or refunds, please reach out to the respective school or department offering your course. You can find contact information for the school or department at the bottom of the course description page.

How do I drop a course?

Please see Instructure’s guide on how to drop a Catalog course or program.

Note: Dropping a course in Catalog does not automatically initiate a refund. To request a refund, please contact the school or department responsible for offering the course.

Who do I contact for course payment and refunds?

For course payment issues and refunds, please reach out to the respective school or department offering your course. You can find contact information for the school or department at the bottom of the course description page.

Instructor & Staff FAQs

What is UVACanvas Connect?

UVACanvas Connect is a combination of the Canvas Learning Management System (LMS) with a user-friendly storefront called Catalog built on top of it. The Canvas LMS is where instructors create course content and track student progress. Catalog is the sleek storefront, making it convenient for learners to discover courses and programs, register, and pay any course or program fees seamlessly.

Who supports UVACanvas Connect?

Support is handled by each school or department that has its own distinct Catalog. If you do not see your school or department listed below, please contact the Learning Technology Services team (LTS) at [email protected] for more information. 

School of Education and Human Development (EHD) 
Contact [email protected].  

UVA Northern Virginia 
Contact [email protected]. 

How do I offer a course in Catalog?

Coordinate with your School or department administrator to have a course listing created for you.

If your School or department does not have a Catalog, submit an inquiry here (insert link) to set up a consultation with the LTS team.

What type of courses can be offered?

Contact your School or department to discuss course and program offerings.

What is the cost for a learner to take a course or program in Catalog?

Schools or departments can decide how much to charge. A general formula to calculate a price might be:

Current subscription fee for learners (Contact the Learning Technology Services (LTS) team at [email protected] for current info)

+ Compensation for instructor

+ The school or department operational fee

= Total price

A course or program can also be offered at a discount with promotional codes.

Can I offer a course for free?

All course and program offerings for existing UVA students, staff, and faculty are free of cost and the courses can be offered for free. If you would like to offer a course for free to non-UVA learners, the school or department would have to cover the subscription fee for learners. Please contact your School or department administrator to discuss course funding.

Can I copy a course from UVACanvas?

Yes, we have enabled a connection between UVACanvas and UVACanvas Connect. This allows you to use your UVACanvas account to copy over any existing courses and content.

How do I access my account?

Please see the user account creation and login guides below:

How can I get a specific LTI integrated?

UVACanvas Connect currently offers Zoom and Kaltura as integrated Apps/LTIs. Additional LTIs will be considered and prioritized. If you would like to request a new LTI tool integration with UVACanvas Connect, please contact [email protected] for details about the request process.

Admin FAQs

Who supports UVACanvas Connect?

The Learning Technology Services Team (LTS) provides access and licenses to the UVACanvas Connect system. LTS will provide training and support to administrators to create public course listings, custom course landing pages, manage registration, process course enrollments, and configure the payment gateway LTS will provide on-going support for the designated School/departmental administrator(s) of UVACanvas Connect.

All participant support is handled by each school or department that has its own distinct Catalog. If you do not see your school or department listed below, please contact the Learning Technology Services team (LTS) at [email protected] for more information.

School of Education and Human Development (EHD):
Contact [email protected]

UVA Northern Virginia:
Contact [email protected]

How do I get started?

If your School or department does not have a UVACanvas Connect sub-account, you will need to submit an inquiry to the LTS team. Please plan to begin setting up eight weeks in advance of your anticipated course or program launch date. Get started by submitting a UVACanvas Connect Inquiry.